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Terms and Conditions

General Terms and Conditions for delivery to the customer through orders at

Article 1 General


These Terms and Conditions apply to all offers of De Kralendoos and to all agreements entered into with De Kralendoos in so far as these Terms and Conditions have not been expressly and in writing by the parties.


If the customer refers to his / her terms, these terms are not applicable unless expressly agreed by The Kralendoos in writing.


The terms set out in these Terms and Conditions may be waived only if this has been expressly agreed in writing and in which case the remaining provisions of these Terms and Conditions will remain in full force.


Accepting an offer or making an order means that the customer accepts the applicability of these Terms and Conditions.


Customer is understood to mean any visitor to the internet site than any natural or legal person who is or will be in a contractual relationship of any kind with De Kralendoos.


The Kralendoos reserves the right to change and / or supplement these Terms and Conditions from time to time.


By using the Kralendoos internet site and / or placing an order, the Customer accepts these Terms and Conditions as well as all other rights and obligations as stated on the Internet site.


The Kralendoos is authorized to use intermediaries and other third parties in the performance of an agreement with the Customer. These Terms and Conditions are also applicable in full.

Article 2 Offers


All offers of De Kralendoos are free of obligation and as long as stocks last.


The Kralendoos expressly reserves the right to change the prices, especially when required by (legal) regulations.


An agreement will be concluded when an order confirmation of a customer's order has been sent by e-mail to the Customer's e-mail address. The Customer and the Kralendoos expressly agree that a valid agreement will be established by using electronic forms of communication once this order confirmation has been sent to the customer. The electronic files of De Kralendoos, as far as the law permits, applies as a presumption of evidence.


Information, images, oral, telephone or e-mail notices and assignments etc. with regard to all offers and key features of the products are given as or as accurately as possible. The Kralendoos does not guarantee that all offers and products are fully in accordance with the given information, etc. Derogations can in principle not give rise to damages and / or dissolution.

Article 3 Delivery and transport


The Kralendoos has most items in stock. Orders will be delivered as soon as possible. In advance, we will send the ordered items as a rule within three business days of receipt of the payment. In case of payment by courier, we will ship the items ordered as a rule within three business days of receipt of your order. The stated delivery times are indicative and are never valid as a fatal term. Exceeding any delivery period does not entitle the Customer to damages or the right to cancel the order or to terminate the agreement unless the delivery period is exceeded so that the Customer can not reasonably be required to provide the Customer with the agreement Late. In this case, the Customer is entitled to cancel the order or to dissolve the agreement as far as is necessary. Any money already paid will be returned.


If a product that is temporarily out of stock is ordered by the Customer, it will be indicated when the product is available again. Delays will be notified to the Customer by email or by telephone.


Delivery will be made on the Customer's address specified at the time of conclusion of the agreement.


For foreign deliveries, different conditions may apply.


The Kralendoos is not responsible for the incorrect delivery by PostNL.

Article 4 Retention of title


The Kralendoos remains the full owner of the delivered case until the purchase price is met. The risk of the products is already over when the products are offered at the customer's specified shipping address. If the Customer fails to receive the products, the resulting damage and costs will be charged to his / her account. Any return shipments to The Kralendoos are for the account of the Customer and must be done free of charge and in writing by reason.

Article 5 Prices and payments


All prices quoted by De Kralendoos are expressed in Euro, including sales tax and exclusive shipping and handling costs, unless otherwise stated or agreed in writing.


The amount of shipping and handling costs is stated on the internet site.

With respect to certain payment methods, additional terms and conditions apply to the delivery method and associated costs.



Special offers are only valid for the period of validity as stated on the internet site related to that special offer.


Special offers are only valid for the period of validity as stated on the internet site related to that special offer.


Offers do not automatically apply for reset orders.


Orders made through the internet site can be paid in the following ways:

·          Prepayment: The Client will pay the due amount including shipping / handling fees and any additional charges on bank account NL33 RABO 0105 0904 25 Rabobank Nunspeet. In the name of De kralendoos in Nunspeet, mentioning order date and order number.

·          Under Cash Receipt: The Customer pays the due amount including shipping and handling costs and remuneration charges in cash or in a manner to be determined by the carrier.

Article 6 Exchange and revocation


The Customer is obliged to examine the products on delivery accurately as to whether the products correspond to the agreement. The Customer should take into account minor differences in color and color of the products shown on the website. If the products do not conform to the agreement, you should notify The Kralendoos as soon as possible and in any case within seven working days of delivery, at least after reasoning, that you have been informed in writing or by e-mail.


If it has been shown that the products do not respond to the agreement,

De Kralendoos has the choice to replace the products concerned with return of new products or to refund the invoice value thereof.


If you do not wish to withdraw a product for any reason, you are entitled to return the product to De Kralendoos within seven business days of delivery. Returns in this case will only be accepted if the products are not damaged or used.


If the Customer makes use of the right as stated in the previous paragraph, De Kralendoos carries out repayment within 14 days of the amount paid by the Customer to De Kralendoos.


The cost of returning the products is at the customer's expense.
Exchange of ordered products we do not. You have to order a new product via the website.

Article 7 Warranty and Liability


The Kralendoos gives factory warranty on the items purchased. This warranty does not apply in case of wear and tear and may be regarded as normal and further in the following cases: improper use, intentional or gross negligence, water damage, freezing and contamination.


The Kralendoos is never obligated to pay any damages to the Customer or others unless there is intent or gross negligence on the part of De Kralendoos.

The Kralendoos is never liable for consequential or industrial damage, indirect damage and profit or loss.


If, for any reason, the Kralendoos is obliged to pay any damages, the damages will never exceed an amount equal to the invoice value relating to the product or service causing the damage.



Article 8 Force majeure


In case of force majeure, De Kralendoos is not obliged to meet its obligations to the Customer, respectively, the obligation is suspended for the duration of force majeure.


Force majeure is understood to mean any condition of its own, which impedes, in whole or in part, the fulfillment of its obligations towards the Customer. Such conditions include strikes, fire, malfunctions, power failures, non-timely delivery of suppliers or other third parties involved, and the absence of any government-authorized license. In addition, under force majeure is meant interference in a (telecommunications) network or connection or used communication systems and / or at any time not available from the Internet site.

Article 9 Intellectual Property


The Customer expressly acknowledges that all intellectual property rights of displayed information, images, communications or other expressions relating to the products and / or the Internet site are based on De Kralendoos, its suppliers or other rights holders.

Intellectual property rights are understood to be patent, copyright, trademark, design and model rights and / or such rights, including also patentable technical and / or commercial methods, concepts and concepts



It is forbidden to use the Customer, including the making of any changes to the intellectual property rights as described in this article, such as reproduction, without the express prior written consent of De Kralendoos, its suppliers or other right-holders, unless it is solely private Use in relation to the product itself.

Article 10 Privacy Client


The information provided by the Customer is treated confidentially by De Kralendoos and is used for the following purposes:

·          Processing the order, payment thereof and delivery at the correct delivery address.

·          To promote the user-friendliness of the site.

·          Being able to make offers and actions or provide relevant information or news bulletins for you.


The Kralendoos hereby respects the applicable privacy rules and legislation.


The Kralendoos does not provide any customer information to third parties.

Article 11 Right of choice and competent court


Dutch law applies to any agreement between De Kralendoos and the Customer.

The applicability of the Vienna Sale Convention is expressly excluded.


All disputes between parties will be submitted exclusively to the competent court in the Netherlands.

Article 12 Miscellaneous


The Kralendoos is located in Nunspeet, and registered with the Chamber of Commerce under number: 08127171. Due to the increased fraud, we only mention the VAT identification number on the invoice


Please send all correspondence to De Kralendoos, Vischpoortstraat 17, 8081EP in ELBURG, or to the e-mail address as indicated on the internet site.


If by The Kralendoos for a short or longer period of time or not tacitly, deviations

Of these Terms and Conditions are permitted, do not allow her right to be direct and direct

Strict compliance with these terms and conditions.

The customer can never make any right due to the fact that the kralendoos this one

General Terms apply smoothly.

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